Shipping and returns

Vietnameseflower just deliver orders to the cities in Vietnam. We offer FREE delivery for all orders deliver within inner Saigon (HCM City), Hanoi. A small delivery fee (minimum $10 for the first item) for orders deliver to any other cities outside of Saigon limit.

Delivery Date & Time

You will need to select a delivery date for your order when checkout. 
We will do everything possible to accommodate your selected delivery date.  Specific clock time cannot be requested. We can only try our best to offer either morning delivery (8:00 AM - 12:00 PM), afternoon delivery (1:00 PM - 5:00 PM) when request, except busy Holidays schedule or Valentine's Day. Please write your request in the delivery instruction box.

Same Day Delivery Guaranteed

We deliver fresh flowers the very same day for locations in Saigon (HCM City), any day you place the order before 12:00 PM Saigon time, within 24 hours guaranteed. Order placed after 12:00 PM Saigon time will available the next day delivery. Our delivery time is between 8:00 AM to 5:00 PM Monday to Sunday by Saigon, Vietnam time.

Note: We go by Vietnam date and time

Shipping cost 

- Freeship for all orders over $100

- Orders from $60 - $100 have a shipping fee is $4

- Orders under $60 have a shipping fee is $5

Recipient's Information

Please double check the recipient's name, address and contact phone # before confirm your order.  Please provide both home and mobile phone # if you have to help us for faster delivery. A contact phone # is required for orders deliver outside of Saigon. If you only have phone # and NO address, please state in the delivery instruction so we can  contact the recipient for delivery address.

Personalized Message

A FREE card is included on every order for your personalized message to the recipient. 

Status of Delivery

We will update your order status and send email notify delivered status on the next day (US-PST time) after your delivery date.